Our Scent Consultants can guide you through a personalized consultation. We consider room size, ventilation, desired mood, and your personal fragrance preferences to recommend the perfect match.

We offer a 30-day satisfaction guarantee on all diffusers. If you're not completely satisfied, reach out to our concierge team and we'll arrange a return or exchange at no extra cost.

Standard shipping is 3–5 business days within the US. Expedited options are available at checkout. International orders typically arrive within 7–14 business days.

Each Hotel Collection diffuser comes with a comprehensive setup guide. Simply fill the reservoir with your chosen oil, connect to power, and adjust the intensity. Most setups take under 5 minutes.

Absolutely. Our scent consulting experts are available Monday through Friday, 9 AM to 6 PM EST. Schedule a complimentary call through our website or reach out via this form.

Yes. We provide tailored scenting solutions for hotels, retail spaces, offices, and more. Our commercial team will design a custom scent strategy for your brand environment.